Welcome to the support page for Sprout: Microgreens Tracker — your personal companion for tracking microgreens batches, growth stages, and harvest schedules.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to Settings → Apple ID → Subscriptions, find Sprout, and tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid being charged.
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com and follow the steps to request a refund for your purchase.
Is my data backed up?
All your plant data is stored locally on your device. Make sure iCloud Backup is enabled in your iOS settings to keep your data safe.
The app crashed — what should I do?
Please restart the app and try again. If the issue persists, contact us with a description of what happened and we'll look into it.
Can't find an answer? We're happy to help. Send us an email and we'll get back to you as soon as possible.
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